What are some of the most common situations a Coach can assist with?
About a quarter of our members first come to us because they need help finding healthcare providers such as clinical specialists, therapists, skilled facilities, rehab hospitals, home health agencies, assisted living/memory care communities, in-home caregivers, or hospice agencies. As you can imagine, many of our members engage with us because they’re feeling overwhelmed and confused as they attempt to navigate each stop along the healthcare continuum.
Another quarter of our members first come to us because they’re trying to decipher a loved one’s insurance policies to understand where it fits in the puzzle and what types of care will or will not be covered. These questions tend to center around Medicare, Medicaid, long-term care insurance, VA benefits, or any supplemental policy.
The other half of our members are typically trying to solve for legal document questions, family dynamic issues, medication management challenges, transportation resources, support group availability, meal prep and delivery, or durable medical equipment purchases/returns.