How does Cariloop’s Caregiver Support Platform work?
Employees in need of support can get started by calling us at 844-790-5667 and selecting option 1. The employee will speak with an Assistant Coach who collects the details of his or her caregiving situation and creates a case in our system. Once the case is created, we assign a Healthcare Coach whose experience matches the employee’s caregiving needs.
Immediately following the initial phone call, the new Cariloop member will receive an email to confirm his or her account within our cloud-based application. Once confirmed, the member can:
- Invite other family members or stakeholders to participate in the case as a part of the “Care Team” (such as the family’s financial advisor, legal counselor, care manager, etc.).
- Securely upload files or documents for easy accessibility whenever needed by the Care Team.
- Collaborate with the Care Team and Cariloop Healthcare Coach throughout the entire caregiving process.